What HqO does about it
What REX does for retail & tenant perks
How do we turn the building into something people buy from?
Credits, perks, products, and the vendors and merchants behind them, run as one commerce program on the tenant record.
A building earns more when the space, the services, and the shops in it are sold as one offer instead of a dozen side arrangements. HqO runs the whole program on the tenant record: what is for sale, who sells it, how tenants pay or spend credits, and what came back.
Commerce
Credits
Credits tenants can spend on spaces and services, allocated and tracked by company.
Commerce
Discounts
Offers and perks from nearby and in-building vendors, published to tenants.
Commerce
Products & payments
Sell products and services in the building and take payment on the record.
Commerce
BetaVendor portal
Where vendors and service partners manage their offerings and orders in your buildings.
Commerce
BetaPoint of sale
In-building sales at the counter, on the same record as everything else.
Intelligence
Analytics
Dashboards for every product, so you can see usage, throughput, and trends across buildings.
The walkthrough · the lifecycle
From empty amenity to a program that earns
The steps, who owns each one, what REX drafts, and which product carries it.
Where REX's drafts wait: HqOS-
The lifecycle · 01
Decide what's for sale
Owner: Asset management. REX drafts: Nothing. Your team sets which spaces, services, and products go on offer, and at what price.
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The lifecycle · 02
Bring in the vendors and merchants
Owner: Property team. REX drafts: The vendor's listing from their documents and offerings, for your review before it publishes.
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The lifecycle · 03
Fund the credits
Owner: Asset management. REX drafts: Nothing. Credits are allocated by company and spent on spaces and services from the app.
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The lifecycle · 04
Publish the perks
Owner: Experience team. REX drafts: The announcement of new offers and merchants, in your voice, for your review.
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The lifecycle · 05
Take payment at the counter
Owner: Merchant. REX drafts: Nothing. In-building sales land on the same record as everything else.
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The lifecycle · 06
Read what came back
Owner: Asset management. REX drafts: The commerce report: what sold, what was redeemed, which credits went unspent.
Sell into our buildings
For vendors and merchants who want in
- Vendor Onboarder Beta Collects vendor documents and offerings and drafts the listing for your review.Asks approval for: Publishing a vendor to tenants.
- Communications Drafter Beta Drafts announcements and event listings from the facts on the record, in your voice.Asks approval for: Sending anything to tenants.
- Reports Writes the report for each role from the record, on a schedule or on request.Asks approval for: Publishing a report to anyone other than the requester.
Put a number on it.
A Value Assessment prices what one record would change for your portfolio, with your buildings, your leases, and your tenants.