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REX agents

Every agent, named for the job.

REX agents are what REX does inside each HqOS product. They are not separate products and they are not sold separately. Each one has a job, a rule for what it asks approval for before anything moves, and a label that says whether it runs in production today or is on the roadmap. The changelog’s “REX learned to” entries link here.

The approval model

Read-only agents answer. Everything else drafts and waits.

Some agents only read the record and hand a finding to a person. The rest draft: a route, a booking approval, an announcement, a letter. Each card states exactly what the agent asks approval for. That rule is the contract.

Now

Now

Runs in production today for customers on the platform.

Beta

Beta

Shipping and still changing, or planned and named. The label drops on the release train that makes it standard, and the changelog says so.

The rule

Nothing moves without a person

An agent never sends to a tenant, dispatches to a vendor, posts a charge, or changes a building system on its own.

Portfolio · 3 agents

Know the tenant. Track the lease. Keep the relationship.

Know every building, tenant, lease, and relationship.

Renewal Predictor

Beta

Scores rollover risk inside a 90-day horizon from lease dates and engagement signals.

Asks approval for
Nothing. Read-only; it hands the risk to your leasing lead.

Lease Abstractor

Beta

Extracts terms, dates, and options from lease documents onto the record (ASC 842 fields).

Asks approval for
Writing extracted terms to the lease record.
Works inside
Leases

Lifecycle Coordinator

Beta

Moves tenants through move-in and renewal stages and drafts the next task for each owner.

Asks approval for
Assigning a task to a person.

Experience · 3 agents

Say it once. Reach every tenant. Hear what comes back.

Keep tenants informed and engaged.

Communications Drafter

Beta

Drafts announcements and event listings from the facts on the record, in your voice.

Asks approval for
Sending anything to tenants.

Amenity Optimizer

Beta

Turns booking and event utilization into programming suggestions.

Asks approval for
Publishing a change to hours or programming.

Operations · 4 agents

Route the request. Book the room. Badge the visitor.

Run buildings efficiently.

Work Order Router

Beta

Reads each service request, routes it to the right team or vendor, and watches the SLA.

Asks approval for
Dispatching to an outside vendor.

Booking Approver

Beta

Approves routine room and amenity bookings against your rules; escalates the exceptions.

Asks approval for
Bookings outside the rules you set.
Works inside
Resource booking

Energy Optimizer

Beta

Watches building-system signals for load over baseline and proposes the setpoint change.

Asks approval for
Any change to a building system.
Works inside
Building systems

Compliance Monitor

Beta

Tracks permits, inspections, and equipment checks; drafts the reminder before the date.

Asks approval for
Scheduling work with a vendor.

Commerce · 2 agents

Price the space. Sell the service. Settle the payment.

Create new revenue opportunities.

Vendor Onboarder

Beta

Collects vendor documents and offerings and drafts the listing for your review.

Asks approval for
Publishing a vendor to tenants.
Works inside
Vendor portalVendors

CAM Reconciler

Beta

Prepares the annual CAM true-up from the record and drafts the reconciliation letters.

Asks approval for
Sending a letter or posting a charge.

Intelligence · 2 agents

Measure the building. Benchmark the tenant. Report the truth.

Measure performance and make better decisions.

Answers

Now

Answers questions across the portfolio; every answer traces to its record.

Asks approval for
Nothing. Answers are read-only.
Works inside
AnalyticsREX reports

Reports

Now

Writes the report for each role from the record, on a schedule or on request.

Asks approval for
Publishing a report to anyone other than the requester.
Works inside
REX reportsAnalytics

Labels reflect what runs in production today. When an agent ships, its entry moves to Now here and appears in the changelog. See the changelog for the release train.

See the agents on your own buildings.

Bring a request queue, a booking calendar, or a rent roll. We'll show you which agents run today and what each one drafts for approval.