Concierge
Coming soon. Concierge is REX for the people in the building: a chat in the mobile app and tenant portal that answers questions about the building, books a room or a desk, raises a service request, and finds what is on this week, on the same record and under the same permissions as every other screen.
Suite
Status
Runs on
REX agents
The work
Ask it. It books it. Your team stays in the loop.
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How it works · 01
Ask, in the app or the portal
The tenant opens Concierge where they already are and types the question or the task.
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How it works · 02
Concierge does it through the product
A booking goes through Resource booking, a visit through Visitor management, a request through Service requests, with their rules intact.
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How it works · 03
Your team stays in the loop
Anything that needs judgment is handed to a person with the thread attached, and everything is logged.
Features
Everything in the box.
Every feature, grouped the way teams look for them. Search when the list is long.
Nothing matches “”.
Ask
Do
Hand off
Apps & channels
Where it shows up.
The surfaces this product runs on. Anything not yet shipped carries its label.
Every surfaceAs a real estate company looking to attract and retain leading media and tech companies, investing in tenant experience technology is a must for us.
Experience
Communications
Announcements, alerts, and messages to the right tenants on the surfaces they use.
Experience
Content management
Building information, amenities, guides, and pages, managed in one place.
Experience
Events
Building events from invitation to check-in, with attendance on the record.
Experience
Surveys
Ask tenants what is working, and keep the answers next to the tenant record.