Surveys
Ask tenants what is working, and keep the answers next to the tenant record.
Suite
Status
Runs on
REX agents
The work
Ask the question. Read the answer. Act on the pattern.
-
How it works · 01
Ask the question
Build up to five questions with multiple-choice or open answers. Save it as a draft until the tile is ready.
-
How it works · 02
Deliver it on a tile
Attach the survey to a content tile. The tile's audience decides who sees it, and a push tells them it is there.
-
How it works · 03
Read the answers
Filter responses by date, building, and company. See percentages for closed questions and the words for open ones.
-
How it works · 04
Watch sentiment over time
Post-service ratings roll into the Sentiment dashboard by tenant and month, next to the survey count on the portfolio view.
Features
Everything in the box.
Every feature, grouped the way teams look for them. Search when the list is long.
Nothing matches “”.
Build the survey
Deliver and target
Read the answers
Post-service sentiment
REX inside this product
Who does the work, and what it asks you first.
Every agent drafts, logs, and waits for approval before anything moves. The label says whether it runs today.
The full REX agent catalogApps & channels
Where it shows up.
The surfaces this product runs on. Anything not yet shipped carries its label.
Every surfaceAs a real estate company looking to attract and retain leading media and tech companies, investing in tenant experience technology is a must for us.
Can I edit a survey after it goes live?
No. Only Draft and Scheduled surveys can be edited.
Who can see a survey?
The audience of the content tile it is linked to.
Can a tenant respond to the same survey more than once?
Yes. There is no per-user limit on responses.
What happens if I delete the linked content tile?
The survey reverts to Draft so you can attach it to another tile.
How is post-service feedback collected?
Through an in-app prompt after interactions such as a completed service request.
Can I respond to individual tenant feedback?
Not from the Sentiment page.
Experience
Communications
Announcements, alerts, and messages to the right tenants on the surfaces they use.
Experience
Content management
Building information, amenities, guides, and pages, managed in one place.
Experience
Events
Building events from invitation to check-in, with attendance on the record.
Experience
BetaConcierge
The assistant in the app and portal that answers building questions, books a space, and raises a request, in a sentence.