Now
Runs in production today for customers on the platform.
REX agents
REX agents are what REX does inside each HqOS product. They are not separate products and they are not sold separately. Each one has a job, a rule for what it asks approval for before anything moves, and a label that says whether it runs in production today or is on the roadmap. The changelog’s “REX learned to” entries link here.
14 agents 2 now 12 roadmap
The approval model
Some agents only read the record and hand a finding to a person. The rest draft: a route, a booking approval, an announcement, a letter. Each card states exactly what the agent asks approval for. That rule is the contract.
Runs in production today for customers on the platform.
Shipping and still changing, or planned and named. The label drops on the release train that makes it standard, and the changelog says so.
The rule
An agent never sends to a tenant, dispatches to a vendor, posts a charge, or changes a building system on its own.
Portfolio · 3 agents
Know every building, tenant, lease, and relationship.
Scores rollover risk inside a 90-day horizon from lease dates and engagement signals.
Extracts terms, dates, and options from lease documents onto the record (ASC 842 fields).
Moves tenants through move-in and renewal stages and drafts the next task for each owner.
Experience · 3 agents
Keep tenants informed and engaged.
Drafts announcements and event listings from the facts on the record, in your voice.
Reads survey and Leesman results by tenant company and flags the drop-offs.
Turns booking and event utilization into programming suggestions.
Operations · 4 agents
Run buildings efficiently.
Reads each service request, routes it to the right team or vendor, and watches the SLA.
Approves routine room and amenity bookings against your rules; escalates the exceptions.
Watches building-system signals for load over baseline and proposes the setpoint change.
Tracks permits, inspections, and equipment checks; drafts the reminder before the date.
Commerce · 2 agents
Create new revenue opportunities.
Collects vendor documents and offerings and drafts the listing for your review.
Prepares the annual CAM true-up from the record and drafts the reconciliation letters.
Intelligence · 2 agents
Measure performance and make better decisions.
Answers questions across the portfolio; every answer traces to its record.
Writes the report for each role from the record, on a schedule or on request.
Labels reflect what runs in production today. When an agent ships, its entry moves to Now here and appears in the changelog. See the changelog for the release train.
Bring a request queue, a booking calendar, or a rent roll. We'll show you which agents run today and what each one drafts for approval.