Owner
Occupancy, rollover inside the next twelve months, and what is driving NOI, building by building.
Your AI operator
An operator that answers,
reports, and does the work.
Ask REX anything about the portfolio and get an answer that traces to its record. Get the report for your role. Hand REX the routine work, and approve it before it moves.
What REX does
Answers, reports, and the routine work.
The operator. REX answers questions from the record, writes the report for each role, and does the routine work inside every HqOS product. It drafts, logs, and waits for your approval before anything moves.
HqOS, the operator's homeAnswers
Ask across the portfolio. Every answer traces to its record.
REX answers from the Digital Grid, not from loose documents. Every number links back to the lease, the request, the booking, or the building it came from, so you can check it before you act on it.
Reports
The report for your role, from the record.
REX writes the report each role needs, on a schedule or on request. Owners, asset managers, property managers, and tenant admins each get their own. Every number traces to its source.
Where the work lands
My Work in HqOS, on mobile and desktop.
Everything REX drafts waits in My Work, the approval inbox in HqOS. Your team reviews it there, on the phone or at the desk, and approves, edits, or declines. Nothing reaches a tenant, a vendor, or a building system until someone says so.
An illustrative scenario
A REX moment at Tower A.
Tower A is not a customer. This is how the pieces fit together when a renewal is at risk.
Tenant renewals, the solution-
Flow · 01
The signal
Tower A's anchor tenant is 88 days from renewal. Badge-ins are down and amenity bookings have slipped. No one has flagged it yet.
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Flow · 02
The score
Renewal Predictor scores the rollover risk inside its 90-day horizon and pulls the lease dates, the engagement signals, and the tenant record into one picture.
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Flow · 03
The draft
REX drafts the retention outreach and the task list for the leasing lead, with its reasoning attached.
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Flow · 04
The approval
The package lands in My Work. Nothing goes to the tenant until the leasing lead approves it.
01 / 04
Answers
Trace to the record
Reports
For each role
Drafts
Wait in My Work
Models
Any frontier model
Reports
The report for your role, from the record.
REX writes the report each role needs, on a schedule or on request. Owners, asset managers, property managers, and tenant admins each get their own. Every number traces to its source.
REX reports in the Intelligence suiteAsset manager
Renewal risk, tenant health, and every lease date in the next 90 days, with the tenant record attached.
Property manager
Open requests against their SLA, this week's bookings and visitors, and what is waiting on a vendor.
Tenant admin
Their company's people, requests, bookings, and credits, scoped to what they are allowed to see.
REX agents
One operator. Agents named for the job.
REX agents are what REX does inside each product. Each one has a job, a rule for what it asks approval for, and a label that says whether it runs today or is on the roadmap.
See the full catalogPortfolio
Renewal Predictor · Lease Abstractor · Lifecycle Coordinator
3 agents
Experience
Communications Drafter · Tenant Sentiment · Amenity Optimizer
3 agents
Operations
Work Order Router · Booking Approver · Energy Optimizer · Compliance Monitor
4 agents
Commerce
Vendor Onboarder · CAM Reconciler
2 agents
Intelligence
Answers · Reports
2 agents
Memory · Models
Memory that belongs to your organization.
REX remembers the decision and the reason: the concession that closed the renewal, the vendor you prefer for the chiller, the threshold you set for a CAM variance. Memory is scoped to your organization and survives a model change. The Digital Grid keeps the record and its History; REX keeps the Memory.
The Grid keeps History; REX keeps MemoryModel-agnostic by design
REX runs on the model you trust. Swap the engine without touching the work. Your record and REX's Memory come with it.
Any frontier model
REX runs on frontier models behind one interface, so the best engine does each job.
Swap without rework
Your record, your rules, and REX's Memory stay the same when the model underneath changes.
Your data stays yours
Data is encrypted in transit and at rest, and your records live on your Digital Grid, not inside a model.
Trust
Drafted, logged, approved before it moves.
REX handles the routine and raises the exception. When a call needs judgment, such as a concession, an exception to a booking rule, or a message to a tenant, REX brings you in with the context attached. For the people in the building, REX shows up as Concierge in the app and portal, under the same rules.
Concierge, coming soon- Drafted
- Work arrives as a draft with the numbers attached. Read-only agents never write to the record.
- Logged
- Every action is logged: what ran, what it read, what it touched, and why.
- Approved
- Each agent's approval rule is published in the catalog. Your team sets the thresholds.
See REX on your own portfolio.
Bring a building, a rent roll, or a problem. We'll show you what REX answers, what it reports, and what it drafts for approval.