What HqO does about it
What REX does for property & operations teams
Can we clear the queue without adding headcount?
Requests, visitors, and bookings routed to the team that owns them and tracked to close, with REX drafting the routine work.
Most of the day goes to the loop: the request that needs routing, the booking that needs approving, the visitor who needs a badge. HqO puts the loop in one system and REX drafts the routine step, so your team spends its time on the work only a person can do.
Operations
Service requests
Requests from tenants and staff, routed to the team that owns them, tracked to close.
Operations
Resource booking
Rooms, desks, and amenities booked by tenants, approved by your team, synced to calendars.
Operations
Visitor management
Invite, register, and check in visitors, with badges and host notifications.
Operations
BetaEquipment
The assets in the building, their maintenance schedules, and their inspection history.
Portfolio
Staff & teams
Your teams, who is on them, and the goals they are working toward.
The walkthrough · a week in the role
A week in the role
The jobs a property or operations team brings to HqO, and where each one lands.
How REX works-
The week · 01
Route the morning's requests
Requests from tenants and staff go to the team that owns them and are tracked to close.
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The week · 02
Approve the bookings
Rooms, desks, and amenities booked by tenants, approved against your rules, synced to calendars.
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The week · 03
Check in the visitors
Invite, register, and badge, with the host notified. On the kiosk or the desk.
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The week · 04
Run the inspections
Assets, maintenance schedules, and inspection history on the record.
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The week · 05
Assign the work
Your teams, who is on them, and the goals they are working toward.
- Work Order Router Beta Reads each service request, routes it to the right team or vendor, and watches the SLA.Asks approval for: Dispatching to an outside vendor.
- Booking Approver Beta Approves routine room and amenity bookings against your rules; escalates the exceptions.Asks approval for: Bookings outside the rules you set.
- Compliance Monitor Beta Tracks permits, inspections, and equipment checks; drafts the reminder before the date.Asks approval for: Scheduling work with a vendor.
Put a number on it.
A Value Assessment prices what one record would change for your portfolio, with your buildings, your leases, and your tenants.