People & permissions
The people in the building, their roles, and what each one can see and do.
Suite
Status
Runs on
REX agents
The work
Invite the person. Set the role. Revoke it the day they leave.
-
How it works · 01
Add the person
Enter name, email, and company, assign a building and a role, and send the branded invite. Upload a CSV when there are many.
-
How it works · 02
Set the roles
Give tenant roles for what they can do as an occupant, and building admin roles, scoped to landlord, portfolio, or buildings, for what they can manage.
-
How it works · 03
Segment with audiences
Group users or whole companies into audiences that communications, content, surveys, features, and discounts can target.
-
How it works · 04
Deactivate when they leave
Set the status to Deactivated, or delete to anonymise. The user is signed out of the app within an hour.
Features
Everything in the box.
Every feature, grouped the way teams look for them. Search when the list is long.
Nothing matches “”.
User directory
Invite and onboard
Roles and permissions
Audiences, identity, and audit
What happens when I invite a user?
They receive an email with a link to set up their account and download the app or access the web experience.
Can a user belong to multiple buildings?
Yes, through their profile or bulk assignment.
How do I remove a user's building access without deleting them?
Remove the building from their assignments.
Can a user have multiple roles?
Yes. Both role types are cumulative.
Who can assign roles?
Users with the User Admin building admin role.
What's the difference between user-based and company-based audiences?
User-based audiences include specific individuals. Company-based audiences dynamically include all users of the selected companies.
What happens when an employee leaves the company under SSO?
Disabling them in the identity provider revokes their HqO access automatically.
Who can access the audit trail?
Internal Manager, Landlord Manager, Landlord Super Admin, or Landlord Security Admin.
Portfolio
Buildings & tenants
One record of every building, the companies in it, and the spaces they occupy.
Portfolio
Staff & teams
Your teams, who is on them, and the goals they are working toward.
Portfolio
Leases
Lease terms, dates, and documents attached to the tenant and the space.
Portfolio
Vendors
The vendors and service partners who work in your buildings, and the work they do.
Portfolio
BetaLifecycles
The stages a tenant moves through, from prospect to move-in to renewal, with the tasks each stage carries.
Portfolio
Asset Vault
One place for every document and brand asset: leases, COIs, floor plans, and collateral, readable by REX and shareable with tenants and vendors.