Access control
Mobile credentials and access rules connected to the building's access systems.
Suite
Status
Runs on
REX agents
The work
Issue the credential. Set the schedule. Revoke it instantly.
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How it works · 01
Connect the system
HqO's implementation team wires the access-control connector. The Connectors tab shows Online or Offline.
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How it works · 02
Issue the credential
Tenants activate a digital key in the app or a wallet pass. ACS-initiated onboarding makes it ready on first login.
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How it works · 03
Map who goes where
Map each tenant to the access groups defined in your access system. Every user in the tenant inherits them.
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How it works · 04
Watch the building
Attendance, traffic, and the activity log in the Command Center. Utilization trends on the dashboard.
Features
Everything in the box.
Every feature, grouped the way teams look for them. Search when the list is long.
Nothing matches “”.
Command Center & analytics
Mobile credentials
Requests, visitors & providers
Apps & channels
Where it shows up.
The surfaces this product runs on. Anything not yet shipped carries its label.
Every surfaceWhy does my attendance count show zero?
The connector is inactive or there are no badge-ins yet.
Can I restrict access for a specific tenant only?
Yes. Map only that tenant to the relevant access groups.
Where do access groups come from?
From your access control system. They are imported automatically.
What is the difference between the Traffic report and Attendance?
Traffic counts total access events. Attendance counts unique people on site.
Does mobile access work when the app is in the background?
Yes. Location services wake it.
Does it work without Wi-Fi?
Yes. It uses Bluetooth.
Do I still need my physical keycard?
No. Both work at the same time.
Does mobile access work on suite doors?
Base building only, except with SwiftConnect.
Operations
Service requests
Requests from tenants and staff, routed to the team that owns them, tracked to close.
Operations
Resource booking
Rooms, desks, and amenities booked by tenants, approved by your team, synced to calendars.
Operations
Visitor management
Invite, register, and check in visitors, with badges and host notifications.
Operations
Building systems
Connections to the systems that run the building, so their data lands on the record.
Operations
BetaEquipment
The assets in the building, their maintenance schedules, and their inspection history.