Operations Suite
Buildings that
run themselves.
Every operational function of your portfolio — service requests, maintenance, access, visitors, energy, parking, and compliance — unified in one system. SLAs tracked automatically. Tenants delighted by default.
Capabilities
Every operational function.
Service Requests
Tenants submit requests via the HqO app, web portal, or QR code. Requests route automatically to the right team with priority classification and SLA timers.
Preventive Maintenance
Schedule, assign, and track recurring maintenance tasks across every piece of equipment in the building. OmniClass-classified assets with full maintenance history.
Access Control
Unified access management across credential types — mobile, card, biometric. Grant, revoke, and audit access in real time. RBAC by tenant, floor, and space.
Visitor Management
Pre-register visitors, issue day passes, and track arrivals. Host notifications, watchlist screening, and full visitor log for compliance.
Energy & Sustainability
Monitor electricity, gas, and water consumption across every building. ENERGY STAR benchmarking, carbon tracking, and sustainability reporting.
Parking Management
Manage parking inventory, monthly permits, visitor validation, and occupancy tracking. Revenue reconciliation linked to Finance automatically.
Compliance & Inspections
Schedule, track, and document all required building inspections, certificates, and regulatory filings. Never miss a compliance deadline.
SLA Tracking
Define response and resolution SLAs by request category and tenant tier. Real-time breach alerts, team dashboards, and monthly SLA report cards.
Outcomes
Less friction. More performance.
Vendor Management
Your vendor network.
Under control.
Maintain a single vendor directory across your portfolio. Track contracts, certificates of insurance, purchase orders, and performance ratings. Route work orders to approved vendors automatically. Compare vendor performance by building and category.
Operational excellence
starts here.
Get your portfolio on the Operations Suite and see results in 30 days.